useit.com: Jakob Nielsen's Website

Permanent Content

Alertbox

Jakob's bi-weekly column on Web usability

Deep Linking is Good Linking (March 3)
Links that go directly to a site's interior pages enhance usability because, unlike generic links, they specifically relate to users' goals. Websites should encourage deep linking and follow three guidelines to support its users.

Official Winter Olympics Site: Not Even Bronze (February 17)
Avoiding Commodity Status (February 3)
Field Studies Done Right: Fast and Observational (January 20)

All Alertbox columns from 1995 to 2002

Reports

Intranet Design Annual: 10 best intranets
Site map usability
Users with disabilities (75 usability guidelines)
PR sections of corporate sites - optimizing usability for journalists
E-commerce usability (207 design guidelines)
User testing: 230 tips

More reports and usability guidelines

Web Usability Books

Homepage Usability: 50 Websites Deconstructed

Designing Web Usability: The Practice of Simplicity

"the most important book on web publishing yet to appear" (SlashDot)

"should [...] be read by any executive with responsibility for managing online operations" (Business Week)

Conference

User Experience 2001/2002 conference
> San Francisco, CA: June 2-6, 2002
> Sydney, Australia: June 17-21, 2002

Speakers include:

> Maryam Mohit, Amazon.com's Vice President of Site Development

> Dan Rosenberg, Oracle's Vice President of Development, Usability & Interface Design

> David Shen, Yahoo's Vice President of User Experience and Graphic Design

Products and Services

Nielsen Norman Group offers usability reviews, keynote speeches, workshops and seminars, user testing (international and domestic)

About Jakob Nielsen

Biography and photos
Public appearances
Papers and essays by Jakob Nielsen

Jakob's Picks of Other Stuff

Recommended books about Web design and usability
Hotlist of recommended other sites

About This Site

Why this site has almost no graphics
Portal traffic referral statistics
Copyright and reprint rules

News

Case Studies Wanted: Measurable Impact of Design Changes

I am writing a report about metrics that quantify the impact of design changes. If you have data you are willing to share, please email Shuli Gilutz at shuli@nngroup.com

We need:
> screenshot of the "before" design
> screenshot of "after"
> why the change was made
> the before vs. after numbers

More info about the project and what we are looking for.


Call for Entries: Best Intranets of 2002
Nielsen Norman Group is conducting our annual intranet design competition for 2002. Submission deadline: March 20, 2002. Think you have a good intranet design? Enter it for the award! Last year's winners got substantial publicity and recognition from being honored in the 2001 Design Annual.

Archive of news items

Recent Interviews

Silicon Valley Business Journal: Company's Web success depends on management's values
ComputerUser: Brought to you by....
dot-Net: Jakob Nielsen told me to do it
Sydney Morning Herald: Dr Nielsen's quick and dirty ways to better usability
BBC: Keep the web simple, stupid
New York Times: The Future of Cellphones Is Here. Sort Of
WIRED News: Olympics Site Not Medal-Worthy
FORTUNE: The Top Ten Minds in Small Business
IT Director: Jakob Nielsen on usability and intranets
Revolution: Two cents' worth: Site usability must guide web designers
Computer Weekly: Cut intranet costs by factoring in usability
New Media Knowledge: Jakob Nielsen on Homepage Usability
Washington Post: You'd Think They'd Learn: Bad Design Kills Web Sites
The Register: Jakob Nielsen on how Apple blew it, how Linux will blow it, and the Next Big Thing
Internet Magazine: Web is 'evil, lazy and stupid'
The Guardian: Usability Guru
Credit Suisse Bulletin: The man with the mouse is king
Internet Magazine: The future's bright! (What will the Internet be like in 20 years?)

Full list of interviews

Mail: Dr. Jakob Nielsen, Nielsen Norman Group, 48921 Warm Springs Blvd., Fremont, CA 94539, USA
Contact: nielsen@nngroup.com; Luice Hwang, hwang@nngroup.com, tel. (408) 720-8808
PR agency: Darcy Provo, Antenna Group, darcy@antennagroup.com, tel. (415) 977-1920