Papers and Essays by Jakob Nielsen
Highlighted text is used to indicate the most popular
papers according to the useit.com log files.
See also
Jakob Nielsen's complete publication
list.
Alertbox
Bi-weekly Alertbox column about Web usability.
Papers
I apologize for the fact that these papers were written for
print publication. Thus, they are often quite long and not well suited for
online reading.
- Beyond the Browser, Inter@ctive Week article by Bruce Tognazzini and Jakob Nielsen (2001)
- A Useful Investment: Usability testing costs - but it pays for itself in the long run, CIO Magazine article by Jakob Nielsen and Kara Pernice Coyne (2001)
- Make your site usable, PC Magazine article by Jakob Nielsen, Kara Pernice Coyne, and Marie Tahir (2001)
- Building Web Sites With Depth, WebTechniques article by Jakob Nielsen and Marie Tahir (2001)
- Usability On The Web Isn't A Luxury, InformationWeek article by Jakob Nielsen and Donald A. Norman (2000)
- How to write for the Web (based on
how people read on the Web) (1997)
- The Anti-Mac User
Interface (1996)
- The future of hypertext (1995)
- Report from a 1994
study of Web usability, including historically important screenshots of
early sites from HP, IBM, Microsoft, Sun, and Time-Warner.
Interestingly, most of the usability findings from this early study are
still being confirmed in most of the more recent studies we do. (1994)
- SunWeb: User
interface design for
Sun Microsystem's intranet (1994)
- Goal Composition: Extending Task
Analysis to Predict Things People May Want to Do (1994)
- Survey of Usability Laboratories
(1994)
- Guerrilla HCI:
Using Discount Usability Engineering to Penetrate the Intimidation Barrier
(1994) (66 K file)
- Non-Command User Interfaces (1993)
(Very long: 119K file)
- Information Retrieval of
Imperfectly Recognized Handwriting (1993)
- A Layered Interaction Analysis of Direct Manipulation (1992)
- Assessing the Usability of a User Interface
Standard (1991)
- Analysis of the usability and navigation of three
large HyperCard stacks on CD-ROM (The Manhole, Whole Earth Catalog,
Time Table of History) (1989)
- Conference trip reports from various user
interface and hypertext conferences (1986-1994)
Heuristic Evaluation
Essays
Even though most of these essays were also written for print, they are
short and reasonably easy to read online.
Website Makeovers
Intermittent contributor to feature in Business Week
- ideas.com, C2B site that employed early usability testing, November 2000
- amIhealthy.com, health survey site, September 2000
- Axcis.com, sports site, January 2000
Users First!
My usability column on ZDNet. See the
full
list of Users First! columns, including articles
about really cheap user tests,
redesign and learning usability.